Reference

gobets Privacy Policy For Your Account

gobets Privacy Policy explains what we collect when you open an account, use DANA, OVO, GoPay or QRIS, and move between casino, sports and game areas.

Account dataWallet recordsCookie choicesIndonesia access
gobets gobets Privacy Policy For Your Account
CONTACT PATHS

Get Privacy Help Near Your Account

A clear contact route matters when a wallet record or account detail needs checking. We ask you to use the support contact shown inside your account or beside the cashier path, so our team can connect your request with the correct transaction reference. For a privacy request, include the email or phone linked to your account and describe the change you need.

Team online

Account contact

Open the support route shown after login and tell us whether your request concerns account access, a device record, cookies or a wallet event.

Payment receipt

Keep the DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt number available; it helps us locate the relevant privacy record.

Access request

Ask for a copy, correction or removal review through the listed contact route, using the contact detail attached to your gobets account.

DATA PRACTICE

How We Protect Wallet And Device Data

We keep this policy practical by linking each data use to an account action you can recognise.

Account details

When you create an account, we use the contact details you submit to provide access, send account messages and match a privacy request to the right account.

Security events

Sign-in time, browser type, device path and unusual access signals can be stored to protect your account. We use these records for security checks, not for unrelated profile building.

Cookies

Cookies can keep your session active and remember basic page settings. You can manage cookie controls through your browser, though some account routes may then need to be reopened.

Wallet matching

For DANA, OVO, GoPay and QRIS, we use payment references and status results to reconcile an account action. Wallet credentials remain with the payment service rather than our account record.

Retention period

We keep account, security and transaction records for the period needed to provide the service, resolve disputes and meet applicable legal duties, then remove or restrict them when appropriate.

Change requests

To request access, correction or deletion, contact us through the account support route with your linked phone or email. We may ask for an account step to confirm identity.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers focus on the searches we hear around account records, wallet references and mobile access. If your question is not covered, use the contact path connected to your account and include enough detail for us to locate the relevant record.

It covers account details, verification records, sign-in and device events, cookies, wallet references, support messages and retention. It also explains how to request access or correction for records connected with your account.

No. Our Privacy Policy concerns transaction references, status, amount and time needed for account matching. Your DANA or QRIS password stays with the payment service, not in the account record we use.

Device type, browser details and sign-in signals help us protect account access and investigate unusual activity. The mobile path from login to the lobby may create these security records when you use it.

Use the support contact shown inside your account, identify yourself with the linked phone or email, and ask for an access copy. We may request one account step before releasing personal records.

Yes. Send a correction request through the account support route and state which detail is wrong. We check the request against your account before changing contact, verification or wallet-linked records.

We retain payment and account records for the operational, dispute and legal period that applies to the service. This can include DANA, OVO, GoPay, QRIS, bank transfer and virtual account references.

Yes. Account access and eligibility depend on local law. If you are in Indonesia, use the Privacy Policy contact route for a question about access, data handling or a location-based restriction.